Ever since the union govt announced the demonetization of Rs 500 and Rs 100 currency notes, one sight witnessed across the country, is distressed people standing in long queues to withdraw their own money or exchange their old notes to new notes.
A Delhi-based startup wants to help people out of this stressful rigmarole.
BookMyChotu has launched a new service to hire helpers or ‘chotus’ to stand in the atm queue on your behalf.
The process is simple. You hire a person on an hourly basis paying Rs 90/ hour to stand in the queue and can join in when his turn is about to come.
“Our boys will not go inside the bank. They will just stand in the queue for our customers as we understand that there can be some emergency and our helpers can help you in the same by saving your valuable time,” says the company.
Quick, Draw is an AI-based game from Google. You draw, and a neural network tries to guess what you’re drawing. It doesn’t always work, but the more you play with it, the more you are helping the machine learn and become more intelligent.
Getting the pricing right for your software-as-a-service (SaaS) product, is the most critical aspect of the business, yet most startups only give a knee-jerk priority to it.
Nailing your pricing strategy requires more than just picking the optimal price and forgetting about it. It needs to be continuously monitored to ensure you’re effectively landing, expanding and retaining your customer base.
The SaaS Pricing Maturity Calculator does just that. It’s a simple interactive pricing maturity survey, that determines the maturity of your pricing and gives advice on reaching the next level.
The survey diagnoses where you excel and where you have room to improve, then recommends next steps for your business. As we collect more data, we will be able to benchmark your performance against peers at the same stage of growth and who sell into similar customer segments.
Clickclickclick.click is a humorous site that monitors and interprets your online behaviour based on your mouse movements, like scrolling, clicks, and time spent both on and away from the site.
My busy click behaviour, ‘competitive and irrational’, can mean only one thing: male. Simply by moving my mouse, I have revealed much more about myself than I previously thought possible – or perhaps even wanted.
Rewarding you for exploring all the interactive possibilities of your mouse, Clickclickclick.click tackles the themes of big data and privacy in a playful yet serious way.
Zoho has launched Zoho Desk, the industry’s first context-aware help desk software, which was built in Tenkasi, a small town in Tamil Nadu by a team of 150.
Zoho Desk uses customer data from past interactions and from other Zoho products, like Zoho CRM and Zoho Projects, to organize tickets and present information to agents so that they can better understand a customer’s problem and resolve it efficiently.
Highlights of Zoho Desk include:
Work Modes— Work Modes prioritize customer interactions in real-time on the basis of response due-time, priority, and customer type. This helps agents identify the tickets that need their attention right away.
Unified Response Editor— Inside a ticket, Zoho Desk provides contextual intelligence like customer information from Zoho CRM, past conversations with the customer, and suggestions on possible solutions for the issue at hand, helping agents respond to customers effectively.
Headquarters— With this feature, customer service managers can monitor broad trends like volumes of interactions and customer happiness ratings, as well as finer details such as long interaction threads and recent negative feedback, all from a single screen.
Agent Scorecard— Agent Scorecard is a dashboard that shows each agent their own average response and resolution time, number of open and closed tickets, and happiness ratings earned. It helps create a culture of self-management in customer service teams by allowing agents to monitor their own performance.
Team Feed— Users can mention their colleagues from other departments in a social-network-style feed within tickets to provide them the complete context of the issue raised and collaborate with them to resolve it quickly. They can also follow specific tickets or customers to get real-time updates on both the web and their mobile phones.
Pricing and Availability
Zoho Desk is available immediately and is free up to 10 users. Paid plans begin at ?720/user/month for the Professional Edition and increase to ?1,500/user/month for the Enterprise Edition.
Mozilla has announced the launch of Firefox Focus, a new browser dedicated to user privacy that blocks web trackers, including analytics, social, and advertising.
For the times when you don’t want to leave a record on your phone. You may be looking for information that in certain situations is sensitive – searches for engagement rings, flights to Las Vegas or expensive cigars, for example. And sometimes you just want a super simple, super fast Web experience – no tabs, no menus, no pop-ups. Firefox Focus gives you just that.
The browser is set on set on a private browsing mode by default, and it requires users not to change privacy or cookie settings. And in case, users want to access sites that are dependent on tracking, and they don’t mind being tracked, the browser allows them to open the Web address in other browsers.
Much of what makes mobile web pages slow is the technology used to track users on the web. Because Firefox Focus blocks these trackers, it is likely you’ll notice a performance boost on the many sites that track your behavior.
You can download Firefox Focus from the App Store.
Google has redesigned its news reading app on Android and iOS and has also launched it on the web for the first time.
“The complete redesign of Newsstand focuses on three big improvements: personalisation, rich media, and the extension of our platform to the web,” Google said on its blog.
Google says it will use machine learning to find and recommend timely and relevant stories based on individual interest of users. Users will get to see personalized briefings including major headlines, top stories etc.
When you open the app, a personalized briefing shows you a blend of the top stories you need to know, including major headlines, local news, and personal interests. It’s perfect to start your morning, or to get caught up in under one minute during the day.
The company says Newsstand will also recommend a stream of stories from topics and sources, allowing users to go deeper into the day’s news.