It’s not easy to hear that your product is ugly. Or that it’s confusing and out of date.


1 Comment

  1. I must say that the post is very beneficial. And the idea of Talking to your customers — and ask strategic questions is one of the keys towards your success. You must give a chance to your customers to share their feedback. It will give them a feeling that their feedback is important and their complaints will be solved next time. This act will give them confidence and relation will become strong with your customers. Thanks

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