Great managers do not help people overcome their weaknesses. They do not believe that each person has unlimited potential. They do play favourites and they break the ‘Golden Rule’ book everyday.
This amazing book explains why great managers break all the rules of conventional wisdom. The front-line manager is the key to attracting and retaining talented employees.
No matter how generous its pay or how renowned its training, the company that lacks great, front-line managers will suffer.
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