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The article has been contributed by guest author. If you would like to share your opinion/insights/write a guest post, please get in touch [ashish at nextbigwhat.com]

This article is the third in the series I’m writing about chat bots. Part 1 dealt about the use cases related to chat bots and the part 2 was about some pitfalls associated with building them. In this part let’s discuss about how we can start the process of designing a conversation.

Fancy two sets of conversations