The service offers less than 5 second response time, defined IT enabled process to handle different queries, real time resolution, email support for customized responses including complaint redressal to resolve customer complaint and structured processes ensuring continuous customer engagement.
The company has already signed deals with more than 10 e-tailers including DoneByNone, YouShine, YepMe and several others to handle their logistics.
Gift recommendation engine Giveter has launched Roposo.com, a fashion website based on Giveter’s recommendation algorithm.
Unlike last year when the shopping festival was held for just a day, this year’s Great Online Shopping Festival (GOSF) by Google will be spread over 3 days.
E-commerce major Amazon is setting up logistics services in the country, starting with a pilot in Delhi- NCR region.
The Indian postal department, is about to propose a protectionist amendment to the 100 year old Indian postal act, which threatens to snuff out the private courier industry overnight.
Homegrown online retailers such as Yebhi, Myntra and a few others have come out in support of foreign direct investment in online retail, which is currently banned in India.
Besides the startups we profiled in detail earlier, here are some that caught our attention. Compare prices on Price-Hunt. The next time you want to buy a smartphone cover, give DailyObjects a visit. Healthee.in for a healthy lifestyle. Greenkins for kids clothing.
India added 17.6 mn users in the last year, clocking a year on year increase of 31%. with an extended online universe in excess of 145 mn, the market is at a tipping point for online businesses.
Founded by Ashish Gupta & Lavesh Bhandari both from IIT (Delhi), TheShoppingPro is creating a set of web and mobile tools to help online shopping.