Your webapp/site needs to have a strong and user friendly ToS (i.e. Terms Of Services). In this episode of eLagaan Whiteboard Friday, the eLagaan team explains consideration you should have while creating a strong Terms Of Services for your website.
Some of the things that a TOS covers are:
1. License to use website
2. Acceptable use
3. Terms & Conditions
4. Restriction (e.g. age, gender etc)
5 User control
6. Third party content
7. Liability
8. Grievance resolution process