Ericsson 9

10 hot consumer trends for 2013 : Women will drive the smartphone market

In Technology by NextBigWhat

The idiot box is set to go social, women will drive the smartphone market, cities will become hubs for social creativity and people will bring their own broadband to work. These are some of the hottest consumer trends identified by Swedish telecommunications company Ericsson.

Other highlights from the report

1. Cloud reliance reshapes device needs

More than 50 percent of tablet users and well above 40 percent of smartphone users in USA, Japan, Australia and Sweden appreciate the improved simplicity of having the same apps and data seamlessly available through the cloud on multiple devices.

2. Computing for a scattered mindEricsson 2From desktops, files and folders to flat surfaces, apps and cloud services, consumers are increasingly turning their backs on a computing paradigm for the focused mind. Tasks are handled at the spur of the moment – as we stand in a shopping line or talk to someone at a café. Purchase intent is higher for tablets compared to desktop PCs, and for smartphones compared to laptops.

3. Bring your own broadband to workEricsson 457 percent of smartphone users use their personal smartphone subscriptions at work. In order to remain in the loop, people bring their own smartphones with their personal smartphone subscriptions to work. Personal smartphones are increasingly being used for work, to send emails, plan business trips, find locations and more.

4. City-dwellers go relentlessly mobileEricsson 3By relentlessly accessing the internet always and everywhere, consumers are now an unstoppable force making internet truly mobile. Total smartphone subscriptions will reach 3.3 billion by 2018 and mobile network coverage is one of the most important drivers of satisfaction for city life – with total satisfaction levels peaking at 85 percent in Delhi

5. Personal social security networks

As a result of economic turbulence, trust in traditional structures and authorities is decreasing and consumers increasingly trust their personal communities. Personal networks online serve as a safety net and social media is shaping up to be a serious contender to the traditional job agency.

6. Women drive smartphone market

New figures clearly show that women drive mass market smartphone adoption. 97 percent of female smartphone owners use SMS. 77 percent send/receive photos, 59 percent use social networking, 24 percent check in at locations and 17 percent redeem coupons. Men are lower in these areas.

7. Cities become hubs for social creativity Ericsson 9City center dwellers have significantly more friends online than people in suburban areas. 12 percent of people that live in cities say that the main reason for using social networks is to connect and exchange ideas with others, making it the third most common reason for social networking after staying up-to-date with friends and keeping them updated.

8. In-line shopping

32 percent of smartphone users already shop with smartphones; they now start to combine in-store and online shopping aspects. They want to see products, get information and make price comparisons, and get purchases immediately without having to queue up at the cash register.

9. TV goes social

62 percent use social media while watching video and TV – and 42 percent of this subgroup discuss things they currently watch on a weekly basis. Over 30 percent are more likely to pay for content watched in social contexts. The majority of video and TV consumption on mobile devices takes place in the home.

10. Learning in transformation

Learning is transformed through both internal and external forces: Young people bring their personal technology experience into the classroom, driving a bottom-up pressure for change. Simultaneously governments and institutions look for new ICT solutions in order to be more efficient. Connectivity changes the outlook for children on a global scale. In India, around 30 million of 69 million urban children aged 9 to 18 own mobile phones.


[This article is part of our 2012 Recap series, and is supported by CCAvenue.]

2012 Recap/ 2013 Trends
CCAvenue is India’s largest payment gateway solution powering thousands of eMerchants with real time, multi-currency, multiple payment options online payment processing services. The solution is powered by proprietary technology that integrates transaction-processing, advance shopping cart, auction payment collection facility, mobile page, risk assessment and fraud control, smart analytical dashboards, financial reporting and order tracking and many more features.